clienttestimonials
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PLAY VIDEO
“As one of the Physicians in the largest and busiest clinic in Nova Scotia, with over 15 years of experience on an EMR, I was naturally very cautious about switching to another EMR platform. I was very impressed with our transition to QHR’s AccuroEMR and very relieved that what QHR promised, they delivered. QHR was able to completely import my 15 years of electronic data in a very structured format. I have been very pleased with the transition and the interfaces with the lab and diagnostic imaging which were created. I WOULD NOT HESITATE TO RECOMMEND ACCURO.”
DR. ROBERT OLIVER | PHYSICIAN
Woodlawn Medical Clinic, Dartmouth NS -
PLAY VIDEO“We’ve only been running AccuroEMR for about a month and the improvement in our operational efficiency is like night and day – We’re so efficient now that it’s a challenge keeping staff busy.”
ABBIE COROS | CLINIC MANAGER
South Side Women’s Health Centre, Edmonton AB -
PLAY VIDEO“In addition to learning that Accuro customer sites enjoy a 30% lower staff-to-doctor ratio, another feature that really stood out for us over other products was AccuroEMR wait list management capabilities.”
ABBIE COROS | CLINIC MANAGER
South Side Women’s Health Centre, Edmonton AB -
PLAY VIDEO“Since moving to Accuro from our previous EMR, our Doctors feel like their work is complete at the end of the day. Our Doctors can provide better care in less time. The interactive forms have made it much easier. Notes are complete, billing is done and they walk out the door.”
DIANNE PENZVALTO | MANAGER, FACILITIES & INFORMATION TECHNOLOGY
Avenue Medical Centre, Brantford ON -
PLAY VIDEO“With Accuro, the chance of making and submitting an error on a claim is all but eliminated due to the many built-in prompts, checks and alerts; but if I do get an error, Accuro is very efficient in helping me resolve it.”
DR. UMBERTO CELLUPICA | PAEDIATRICIAN & PARTNER
Maple Kidz Clinic, Maple ON -
PLAY VIDEO“Lab viewer. We get lots of blood work reports every week, literally hundreds. The ability to view the important documents and labs on the same screen through the EMR in addition to the ability to trend the result has transformed my workflow. I can pull the CPP and virtual chart simultaneously to compare results and trend. It saves so much time and facilitates a better visit.”
DR. VANDANA AHLUWALIA | RHEUMATOLOGIST
William Osler Health System, Brampton ON -
PLAY VIDEO“Accuro connects me to key patient information I need quickly and conveniently, and like no other EMR I’ve ever used. I can easily track important lab results and view trends over time, all from one screen.”
DR. ILANA HALPERIN | ENDOCRINOLOGIST
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“Efficiency in patient care – No longer am I fumbling through patient charts trying to find lab results or imaging. Everything is right at my fingertips with the medical history bands. The ease of use and prompt support always available.”
DR. THANU RUBAN | RHEUMATOLOGIST
Markham ON -
PLAY VIDEO“At Markham Family Health Team, in an average month, 929 appointments are reminded using Accuro, saving approximately 46 staff hours per month. Patient no-shows have been reduced to less than 0.1 percent which allows Markham FHT to maximize their billing.”
MARKHAM FAMILY HEALTH TEAM
Markham ON -
PLAY VIDEO“The data that I am extracting allows us to see how many of our patients are on target for important process and outcome measures. For example, how many patients are overdue for an eye exam or how many patients have had a target A1C set with their physicians.”
DR. ILANA HALPERIN | ENDOCRINOLOGIST
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“Since switching to Accuro, our clinic morale has improved, and we are spending less time and money on administration. Less time is being spent on photocopying and scanning forms and documents. The interactive forms have made it much easier. Labs are being automatically imported, and many forms are automated in Accuro.”
DIANNE PENZVALTO | MANAGER, FACILITIES & INFORMATION TECHNOLOGY
Avenue Medical Centre, Brantford ON -
PLAY VIDEO“We had 75 forms to create when we first switched to Accuro, and we were able to build them ourselves because of AccuroEMR’s great forms capability and simple user interface.”
ABBIE COROS | CLINIC MANAGER
South Side Women’s Health Centre, Edmonton AB -
PLAY VIDEO“Our problem was ‘How can I best allocate time to our employees to maximize what they do in their day?’ Accuro Appointment reminders took out the inefficient practice of calling our patients to remind them about their appointment and gave the staff something else to do. It is the best case scenario.”
MARKHAM FAMILY HEALTH TEAM
Markham ON -
PLAY VIDEO“I rely heavily on my form and letter templates. Once I have them done, it then greatly reduces my charting time and facilitates sending of referral letters.”
DR. HOWARD GREEN | PODIATRIC MEDICINE
Foot Surgery And Sports Medicine, Surrey BC -
PLAY VIDEO“Accuro has allowed me to increase my efficiency in endocrinology with the use of custom lab values and tracking lab data over time. With the use of templates, and specifically using form to letter functionality for my diabetes follow up, Accuro has allowed me to create a very customized flow sheet and extract data from the EMR for quality improvement purposes.”
DR. ILANA HALPERIN | ENDOCRINOLOGIST
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“My favourite features in Accuro are many, but the top ones are the ability to access my charts from almost anywhere and the ability to bill and manage medical services plan claims very efficiently.”
DR. SHELIN TKATCH | PHYSICIAN, OB/GYN CONSULTANT
Obstetrics & Gynecology And Cosmetic Medicine, Surrey BC -
PLAY VIDEO“The reporting feature helps simplify my daily accounting and the ability to track procedure or diagnostic codes, when used, is/can be a powerful tool. It works, it works well, and it does what I need it to do for my practice!”
DR. HOWARD GREEN | PODIATRIC MEDICINE
Foot Surgery & Sports Medicine, Surrey BC -
PLAY VIDEO“A lot of my doctors are living out of town and when they have a day that they are on call or don’t have to be in the office, they can work from home or the OR and access their files. In an instance when they are covering for another doctor in the clinic, they can access Accuro chart and know exactly what the situation is and provide better care right at that moment.”
DIANNE PENZVALTO | MANAGER, FACILITIES & INFORMATION TECHNOLOGY
Avenue Medical Centre, Brantford ON -
PLAY VIDEO“Within just one month, we were feeling like Accuro was “old hat” and we were really comfortable using it and sufficiently knowledgeable with the basic functionality to work efficiently. Every once in a while, however, we still learn something new – it’s like unwrapping a gift to find something you didn’t know you could do.”
DR. UMBERTO CELLUPICA | PAEDIATRICIAN & PARTNER
Maple Kidz Clinic, Maple ON -
PLAY VIDEO“My favourite features include the ability to access my charts from any secure device, and the capability to bill and manage billing claims very efficiently. The largest benefit for patients is that their obstetrical charts are always up to date and available at labour and delivery when they arrive with an emergency.”
DR. SHELIN TKATCH | PHYSICIAN, OB/GYN CONSULTANT
Obstetrics & Gynecology And Cosmetic Medicine, Surrey BC -
PLAY VIDEO“With Accuro, there are all the specialty forms I need and it is so much faster. I just auto-populate the form in Accuro and it’s done. I can open Accuro and my whole practice is with me at all times. I have my schedule with me all the time. I can look and see what operations I am doing two weeks from now. If another doctor calls me to discuss a particular patient, I don’t have to wait to call them back if I am not in my office. This is an EMR made for the needs of Doctors in Nova Scotia.”
DR. HOOGERBOORD | GENERAL SURGEON
Nova Scotia Health Authority -
PLAY VIDEO“Adopting Accuro EMR has been one of the best changes in my practice. With the implementation of the standardized forms for Rheumatology, I am able to document clinical care with better accuracy and efficiency.”
DR. VANDANA AHLUWALIA | RHEUMATOLOGIST
William Osler Health System, Brampton ON -
PLAY VIDEO“I would highly recommend Accuro to Canadian Podiatrists! Accuro has freed up time during the clinical examination to spend more time with the patient. The daily tasks of taking notes, [processing] referral letters, writing prescriptions, etc, is seamless and easy.”
DR. HOWARD GREEN | PODIATRIC MEDICINE
Foot Surgery And Sports Medicine, Surrey BC -
PLAY VIDEO“Accuro makes such a big impact on our clinic by being so easily customizable. As a specialist, there is a lot of ability to tailor it right to my workflow.”
DR. ILANA HALPERIN | ENDOCRINOLOGIST
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“Our physicians love Accuro, as they can task themselves reminders for optimal patient care, and they can work from outside the office. They all love that they can create their own templates when needed. This way it is geared to their specific practice.”
PATRICIA SMITH & NICOLE BILYK | OFFICE MANAGERS
Gastroenterology Clinic, Edmonton AB -
PLAY VIDEO“Using Accuro, we take our notes during the appointments, it maybe takes zero to ten minutes after the appointment is over to finish them up. Our colleagues are spending 1-3 hours after the clinical day working on their notes, or dictating days to weeks later. With Accuro, our notes are done when our patients leave, prescriptions are done, so are we.”
DR’S JOHN & BRENDA COPEN | PSYCHIATRISTS
Victoria BC -
PLAY VIDEO“Accuro is very easy to use! It is easy to add photos, reorganize charts, record notes, remove documents, etc. I am very happy with the system as I find it works really well. Where other EMRs I have used take too long to load patient data, Accuro is fast and simple to use.”
DR. STANLEY MUWONGE | FAMILY MEDICINE
Vineyard Medical Clinic (Primacy), Calgary AB -
PLAY VIDEO“The ability to start productive work on the first day was priceless to me and allowed us to become real champions of Accuro EMR within our clinic.”
ABBIE COROS | CLINIC MANAGER
South Side Women’s Health Centre, Edmonton AB -
PLAY VIDEO“Accuro proposed the best training program of all the vendors we considered”
LAURA JOHNSON | CEO
Chatham-Kent Family Health Team, Chatham ON -
PLAY VIDEO“Our midwives love Accuro. Our old EMR had many limitations. With Accuro, our clinic saves time, is more efficient, uses less paper, and makes less mistakes. Providing shared care to our patients, all of our midwives can access all files. When they switch from on-call to in-clinic, or even if another midwife needs to cover them if they are sick, all of the information is easily accessible from anywhere.”
ANNE WEEKS | ADMINISTRATOR
Mountain Midwifery Care, Hamilton ON -
PLAY VIDEO“About Wait List, electronic Prescribing, and ability to automatically fax letters and requisitions to pre-defined locations: “This not only saves an incredible amount of time, but also improves efficiency for patients in that our letters and forms get created in Accuro quickly and sent out almost instantaneously, instead of in a couple of weeks, as it often took with the old dictation/transcription method.”
DR. KEITH MENARD | PEDIATRICIAN
Wesley Street Clinic, Nanaimo BC -
PLAY VIDEO“Accuro has helped clean up our workflow and allowed streamlining that makes sense for every user. Our doctors and nurses have found that with Accuro the process for referrals has decreased the amount of work for everyone about 75%. That is only one area of the workflow.”
Rockyview Maternity & Family Practice, Calgary AB
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PLAY VIDEO“I praise Accuro for their attention to detail when it comes down to customer service and for being agile and nimble to resolve issues quickly and effectively. As a customer I always feel heard and my needs are met when I deliver feedback or suggested improvements to optimize my workflow.”
DR. THEO FOURIE | FAMILY PRACTICE
Western Medical Clinic, Brandon MB -
PLAY VIDEO“This is an EMR made for the needs of Doctors in Nova Scotia. Accuro’s billing system is very easy and straight forward. There are fewer claims coming back because the billing is so much more accurate.”
DR. HOOGERBOORD | GENERAL SURGEON
Nova Scotia Health Authority -
PLAY VIDEO“We were initially recommended Accuro by an Orthopaedic Surgeon in Halifax. He raved about the customizations, specialist forms, and pure efficiency within Accuro. I am happy we made the switch. I used to think about my previous EMR daily because it was frustrating and it got in my way. With Accuro, I can honestly say, it is so seamless I don’t even think about my EMR anymore. It just works. I have zero hesitation to recommend Accuro.”
DR. EL-TAHAN | ORTHOPAEDIC SURGEON
El-Tahan Orthopaedics, Nova Scotia -
PLAY VIDEO“Accuro has convenient requisition and referral workflows, and it even helps me track my patients with stents. It saves me time by pulling lab values directly into my encounter notes. The software also allows me to visualize lab values, such as PSA, and trend my patient’s response to treatment. Accuro is built for the needs of specialists.”
DR. ZACHARY KLINGHOFFER | UROLOGIST
Toronto ON -
PLAY VIDEO“I don’t experience the frustrations I had with my old EMR since my move to Accuro. Overall, it is simply a joy to use each day.”
DR. MICHAEL MACDONALD | FAMILY PHYSICIAN
ISLAND FAMILY HEALTH CARE, SYDNEY NS -
PLAY VIDEO“Long term, I believe that every clinic needs to make the switch to paperless. I now have a streamlined office that is always neat and tidy because it isn’t covered in charts. Providing shared care to our patients, all of our midwives can access all files. When they switch from on-call to in-clinic, or even if another midwife needs to cover them if they are sick, all of the information is easily accessible from anywhere. Our midwives love Accuro!”
ANNE WEEKS | ADMINISTRATOR
Mountain Midwifery Care, Hamilton ON -
PLAY VIDEO“In my experience, Accuro is the best choice for Pediatricians. It has customized functionality for specialists and better capacity to organize complex charts, send referrals and communicate with other doctors. I love that everything in Accuro is on one screen. It has definitely improved the quality of care for complicated patients as the patient’s history and documents are so easy to find.”
DR. HILARY DE VEBER | PAEDIATRICIAN
Toronto ON -
PLAY VIDEO“I really like the visibility in Accuro. If one of us is away, another physiotherapist can see our chart notes and patient history. Overall, we are very happy with Accuro, it does everything it is supposed to do. We are also a teaching facility here and the system is both easy to use and easy to train on.”
NICK ST. LOUIS | PHYSIOTHERAPIST/OWNER
Ottawa ON -
PLAY VIDEO“Accuro is essential to my day-to-day clinic operations. Without it, my day would be a lot harder!”
MARIA BANZON BARTEAU | PHYSIOTHERAPIST
Ottawa ON -
PLAY VIDEO“The functionality is there with Accuro! It does everything it is supposed to do. It is simple to configure our own templates for client intake forms and assessments but if we need help, the service department is always there, ready to help.”
NICK ST. LOUIS | PHYSIOTHERAPIST/OWNER
Ottawa ON -
PLAY VIDEO“One of the benefits of Accuro that I find most useful is the ability to see all of the previous notes on the patient chart. If the patient has seen one of the other physiotherapists or doctors on staff here, I can see their notes, my notes and any test results prior to seeing the patient. It’s great to have all of that information in one spot.”
MARIA BANZON BARTEAU | PHYSIOTHERAPIST
Ottawa ON -
PLAY VIDEO“I would recommend Accuro to other specialists. The biggest benefit is the ease of use and how simple it is to learn. Accuro allows me to go home at 5 o’clock. I never thought I would be able to get out of my clinic in time to go to the gym and spend time with my kids. That wouldn’t happen without Accuro.”
DR. JAMIE KROFT | OB/GYN
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“I love the flexibility within Accuro. I’ve been able to easily configure it to my specific clinic needs and it runs the way I want it to. I click less and do more!”
DR. JAMIE KROFT | OB/GYN
Sunnybrook Health Sciences Centre, Toronto ON -
PLAY VIDEO“Accuro EMR makes it easier for you to find the information you are looking for. It is easy to sort and filter documents so that you do not have to look through a patient’s entire chart. Charts can contain anywhere between 60-80 documents and Accuro allows you to easily find a specific document, very quickly. Accuro EMR simplifies our workflow on a daily basis.”
OFFICE OF DR. LEMAITRE | CARDIOLOGIST
Vancouver BC -
PLAY VIDEO“Accuro makes my clinic flow smooth and easy. It makes tracking patients, their results, and everything that is going on with them really easy. Accuro has made more of my available time to be used for actual medicine work rather than mundane paperwork stuff and just following up on things. Accuro has made my work life balance better.”
DR. KAPASI | OPHTHALMOLOGIST
ANTIGONISH, NOVA SCOTIA -
PLAY VIDEO“Accuro is such a nice succinct way of keeping the entire patient history accessible to you. When we were trying to make the decision which company to go with, already so many of my colleagues had Accuro. I am very glad to have made the decision to join the club. It changed my life.”
DR. BHARGAVA | OB/GYN
Regina, Saskatchewan -
PLAY VIDEO“The transition from our old EMR to Accuro was great. Everything transferred over smoothly. Our team was prepared for the transition, and Accuro was always readily available for help. Once the go-live day came up, we were ready to go.”
DR. DAVID VERRILLI | FAMILY PHYSICIAN
Village FHT, Toronto ON -
PLAY VIDEO“Our old EMR didn’t offer any tracking of tasks. You always had to track them yourself and create your own tasks. On Accuro, in just a few clicks I can see everything that’s not completed yet. This allows us to make sure our patients feel safe and that they are receiving the care they need. Accuro EMR allows us to do what we do best.”
DR. DAVID VERRILLI | FAMILY PHYSICIAN
Village FHT, Toronto ON -
PLAY VIDEO“I like that Accuro allows me to see almost everything I need from one screen. This includes medications, allergies and the patient’s history. Accuro provides me with a clear overview of the patient without having to look through multiple charts and documents. With Accuro, I click less and do more. Since we have been on Accuro, we are much more efficient. I am able to do things at a quicker speed and I can even work from home; which would not be possible without Accuro. ”
DR. DAVID VERRILLI | FAMILY PHYSICIAN
Village FHT, Toronto ON -
PLAY VIDEO“On our go-live day with Appointment Reminders, we were busier than ever. Accuro showed us results right away. We had a 0% no show rate on out first office day. To date, our no show rate has significantly reduced and we have noticed a difference in our efficiency. Playing phone tag with a patient is very time consuming and Accuro Appointment Reminders eliminates that. We don’t have to spend hours on the phone confirming appointments anymore.”
CSILLA | OFFICE MANAGER
Surgical Office, Abbotsford BC -
PLAY VIDEO“Accuro is the best EMR I have ever used. With Accuro, you don’t need to request new templates and forms as I can edit and create templates and forms myself, specific to our office needs. This enables us to tailor our EMR to our specific office requirements, saving us a lot of time and allowing us to personalize our office. Accuro EMR checks off all our needs. This includes the functionality and usability of the technology and the tech support that comes with it. We love the people and the system and recommend Accuro to everyone who isn’t using it.”
CSILLA | OFFICE MANAGER
Surgical Office, Abbotsford BC -
PLAY VIDEO“As you delve into the system, you quickly learn that there are more and more integrated features. I have used a few EMR’s over the years. As a family practitioner, I certainly recommend this to my friends and colleagues.”
DR. RYAN BYSTROM | FAMILY PRACTICE
West Kelowna, BC -
PLAY VIDEO“Accuro EMR is very easy to use and every time I have a question, their client services team is willing to help. The software itself is very good and the culture and consistent service is what makes me happy to be part of the Accuro family.”
MARGIE NICKLES | OFFICE MANAGER
Glenmore Landing Vein Clinic, Calgary AB -
PLAY VIDEO“ePrescribe is a great tool that allows me to securely send prescriptions to pharmacies without having to provide any physical copies to the patient. From my perspective, there is no learning curve to the tool, as the workflow stays the same. It is a faster and more secure way to get the prescription to the pharmacy and communicate back and forth with the pharmacist. It is increasing patient satisfaction and decreasing their wait to fill their prescription significantly.”
DR. VINEET NAIR | FAMILY PRACTICE
Core Family Health Centre, London ON -
PLAY VIDEO“There are so many tangible benefits to using Accuro Online Booking. Our clinic is saving time and money everywhere. Even the morale in the clinic is noticeably better. My staff love it because it is so easy to use. and it makes their mornings so much more efficient. One thing we love about it is a same day bookings. We can release spots for the next day as we leave in the evening and the spots are bookable overnight. Although bookings are initiated by the patient, we still have control over the schedule the way we would over the phone. We can be as creative as we want with the schedule.”
LAURIE SMYDO | GENERAL MANAGER
Health Park Medical Clinics, ON -
PLAY VIDEO“Accuro has helped us improve the quality of care we provide. We are communicating and collaborating better, not just within our practice, but with other providers and organizations within the community. We can now efficiently provide care from anywhere, in clinic, hospitals, homes, shelters, wherever the families we work with need to be seen. It has enhanced our ability to truly meet and serve people where they are in their lives. Now that we have Accuro, I’m not sure how we survived without it!”
BABIL POBEE | REGISTERED MIDWIFE & PRACTICE CO-OWNER
Red Community Midwives, Calgary AB -
PLAY VIDEO“One of the things I love about Accuro is that it’s accessible anywhere, at any time. If I need a chart on the weekend, I don’t have to drive to the office to go get it, I just log on to Accuro on my phone or laptop. Accuro makes your life so much easier and its easy and fast to get up and running. We believe Accuro allows us to provide safer patient care. Partially, this is because all the data is stored in Canada. It’s always nice to know that patient data is safe and secure.”
BEV LANGLOIS | MIDWIFE AND SENIOR PARTNER
Born Midwives, Cambridge ON -
PLAY VIDEO“When colleagues ask me what program to use, I don’t hesitate to recommend Accuro due to my positive experience with support staff, and the adaptability of the program to conform to my specialty and practice. Setting up Accuro in my practice was the right decision for me as it works easily, intuitively, and cost effectively. Within the last 20 minutes of the day my dictated notes are done, my consult letters are faxed back to referring physicians, and my billings are sent off to Alberta Health. Accuro just works.”
RON WITZKE | GENERAL SURGEON AND DIRECTOR OF PRIVATE SURGERY CLINIC
Medicine Hat, AB -
PLAY VIDEO“Everything is displayed on one screen in Accuro. The simplicity of the data entry, combined with the intuitive information display is reflected in enhanced quality of care and time effectiveness.”
MAURICE MICHELIN | CLINIC DIRECTOR AND LEAD NURSE PRACTITIONER
Emery-Keelesdale Nurse Practitioner-Led Clinic, Toronto ON -
PLAY VIDEO“We are very happy with Accuro. We looked at other options, but chose Accuro as we saw it was the best fit for our clinic. It is very user friendly and whenever we need help, the help desk is always friendly and able to help us solve any problems as quickly as possible. Accuro is a solution that works for us!”
KYLE JESSIMAN | CLINIC ADMINSTRATOR
Lakehead Nurse Practitioner-Led Clinic, Thunder Bay ON -
PLAY VIDEO“As an NP, Accuro allows me to see the information I need quickly and easily. The layout is customized to me and I no longer dig for information. I can view labs reports simply, record notes quickly, and even access charts remotely. It is easy to use and easy to teach to new users!”
BRITTANY BRITTON | NURSE PRACTITIONER
Prince Edward Family Health Team, Picton ON -
PLAY VIDEO“Accuro EMR is user-friendly, easy to learn and easy to work with on a daily basis. What I truly love about Accuro though, is the customer support they provide. I can always phone and speak to someone to get my questions answered immediately. I find that if an EMR doesn’t have great customer support, then it doesn’t help us at all. Accuro is able to provide you help when you need it. ”
MICHELLE SZABO | MOA IN SURGICAL CLINIC
Dr. Owatz and Dr. Cameron, Trail BC -
PLAY VIDEO“We love that the system is patient lead and much more direct than the online booking we offered previously. Patients are getting exactly what they want. It is more timely, and more accurate.”
LAURIE SMYDO | FAMILY PRACTICE
Ontario -
PLAY VIDEO“If you are thinking about adding Accuro Online Booking, do it. You won’t regret it. With the Accuro training, it is super easy to set up. It doesn’t really take much and your patients want this.”
LAURIE SMYDO | FAMILY PRACTICE
Ontario -
PLAY VIDEO“Ocean forms has saved our staff hours of work. It is very user friendly and easy to make changes to. Our patients are finding it very easy to use. I would recommend this to any clinic that uses any questionnaires or intake forms.”
CAROL CRONE | OFFICE MANAGER
Broadway Obstetrics and Gynecology, Saskatoon, SK