Our mission to connect Canadian Healthcare has never been more important, even as “connecting” takes on new forms in the current conditions. Medeo's Virtual Care tools keep healthcare flowing while ensuring the safety of Providers and their patients.

Virtual Visits

With Medeo’s Virtual Visit tool, Providers can talk face-to-face with patients through secure video that also includes file sharing and secure messaging capabilities. Conduct appointments from a smartphone, tablet, or computer in any location with high-speed internet, and enjoy Provider control over starting and ending conversations.

Patient Messaging

Providers can use Patient Messaging to securely share documents and lab results with patients, communicate treatment follow-ups, send clinic messages, or quickly check on symptoms. And only Providers can start and end message threads, so access is controlled.

Get Medeo Now

With the need for physical distancing from patients, Medeo is in high demand across Canada. Because we understand the stresses this pandemic places on you and your clinic, we’re waiving the implementation fee and monthly subscription fee for new Medeo customers for six months, with a possibility of extending the offer based on conditions at that time.

We’re working to ensure we have the technical capacity to support this high demand, and we’ll be streamlining our onboarding process to get Providers up and running with Virtual Care as quickly as possible.

To join the queue for Medeo, please go to the Medeo sign up page and complete the two-part process.

• Start collecting patient emails; you’ll be inviting them to use Medeo for messaging and virtual visits. In Accuro the email field is in the Patient Demographics section, but you can move it to the front page for quicker access.
• Make sure you have a webcam installed and that it works properly.
• Ensure you have Google Chrome installed. Chrome is the only browser we support at this time.
• Ensure you have a reliable, high-speed internet connection.

We've been contacted by government and medical organizations in each province we serve and some have decided to implement new fee codes for COVID-19 cases. This means code updates to Accuro and a release of the new codes. We're making these changes as quickly as possible to ensure the fee codes are available in the system and stability is maintained. Many codes have already been updated in Accuro and we'll continue to update as information becomes available to us.

Watch for AccuroEMR Release Notes to see new codes that have been implemented into Accuro. You can also refer to your province's bulletins below for the most up to date information.

• British Columbia
• Alberta
• Saskatchewan
• Manitoba
• Ontario
• Nova Scotia

If you’d like to receive information on any of our partner products and their current offers, please fill out the form available here

• Health Canada
• BC COVID-19 Symptom Self-Assessment Tool
• Alberta Health Services Self-Assessment Tool
• Saskatchewan Health Authority Self-Assessment Tool
• Manitoba COVID-19 Screening Tool
• Public Health Ontario COVID-19 Testing Page
• Nova Scotia Health Authority COVID-19 page

Colleges of Physicians and Surgeons:

• British Columbia
• Alberta
• Saskatchewan
• Manitoba
• Ontario
• Nova Scotia