A Smoother Way to Connect

Offer your patients more with Video Visits

Deliver a better patient experience and get more value for your time by adding video appointments to your clinic offerings. When travel conditions, illness, childcare concerns, work obligations, or lack of transportation prevent patients from attending in person, Video Visits lets you conduct routine follow-ups remotely and ensure your patients get the care they need.
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Contact Us
Call 1.866.454.4681 or complete this form to take advantage of Accuro Engage features and make the move to more powerful care delivery.








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Product Highlights 
  • Group video

    Bring care supporters, translators, or other healthcare providers into the conversation and communicate the same information to everyone at once.

  • Screen sharing

    Display and share documents with the patient during a video call for interactive exchange of information.

  • Screen shots

    Take and save screen shots during video calls and create a timeline of progress. Monitor injury recovery or compare diagnostic results from one visit to the next.

  • Microsoft ACS platform

    Azure Communication Services (ACS) provides video and audio reliability to Video Visits so you can have complete confidence in your connection with your patients.

  • My Care Circle

    Patients can invite family members, friends, or caregivers to become their “supporter” in Medeo. Supporters can then see the patient’s booked appointments, contribute to secure message threads, and join the patient’s video visits.

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How Video Visits works for your patients
  1. Your patient receives an email invitation to Medeo Patient when you book a Video Visit with them.
  2. Your patient opens the email and clicks ‘Confirm appointment’. NOTE: If they don’t yet have a Medeo account, they’ll be prompted to create one.
  3. At the time of the appointment, the patient logs into the Medeo Patient app and clicks ‘Join’.
For more information on what your patients will see, visit
Features included with Video Visits
  • PIPEDA Approved – Your video appointment is safe
  • Integration with Accuro
  • Microsoft ACS platform
  • Ability to launch Video Visit from Day Sheet, Scheduler, Encounter Notes tab, and Traffic Manager
  • Ability to send messages, including documents, pictures, and files during video appointment
  • Ability to screen share
  • Ability to conduct group video
  • Join by link
  • Message log
  • Video appointment dashboard
  • Blur screen
  • Screenshot tools
  • Video appointment chat summary
  • Video Visit waiting room
  • Appointment notifications
Accuro Engage Bundle Pricing
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Appointment Notifications are included with all features and bundles at no extra cost!
Patients receive an automatic email reminder 24 hours before their in-person or video appointment time, reducing no-shows and eliminating holes in your schedule.

Basic
$68.25/ month
  • Patient Messaging
  • Online Booking
Boost clinic efficiency and revenue, with fewer no-shows and less staff time on the phone.
Standard

$84.00/ month

  • Patient Messaging
  • Video Visits
Expand your work flexibility by reaching patients from anywhere, with Video Visits and secure Patient Messaging.
Best Value!
Premium
$94.50/ month
  • Patient Messaging
  • Online Booking
  • Video Visits
Maximize clinic efficiencies for both physicians and staff, while extending care options to your patients.
À la Carte Pricing Options
Test drive individual features of our popular bundles.
7000+ Accuro customers are using Patient Messaging
5500+ Accuro customers are using Patient Messaging
  • Patient Messaging & Notifications
$39.90/ month
  • Online Booking & Notifications
$39.90/ month

faqs   Common questions about Video Visits

See the difference Video Visits can make in your clinic today.
Learn more about Accuro Engage
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