Marketplace Vendor
Integrated with Accuro EMR
Contracting through Vendor
Support through Vendor
Overview
Mika AI’s best-in-class online booking and notification system helps clinics streamline patient communication from the moment an appointment is requested. Using a unique chatbot-style conversational interface, Mika AI guides patients to the right appointment type with the right provider, while showing real-time availability from Accuro. Once booked, automated reminders, preparation instructions, and secure links keep patients engaged and informed.
How it works:
- Patient receives a secure SMS link and answers step-by-step booking questions.
- Mikata triages the request into the correct appointment type and time.
- Appointment is confirmed and written into Accuro’s schedule.
- Landing Cards provide intake forms, check-in instructions, and clinic info.
Use cases:
- Clinics wanting to reduce phone volume.
- Practices with complex triage or intake steps.
- Teams wanting higher attendance and fewer no-shows.
- Providers who want a unified booking + messaging platform.
- Multi-provider clinics with variable appointment types.
Key Features
Conversational online booking workflow (chat-bot style).
Appointment confirmations, reminders, and follow-up messages.
On-demand secure patient messaging to one or many patients.
Auto-detection of mobile vs. landline numbers.
Writes confirmations into Accuro.
Branching triage questions tailored to clinic needs.
Messages link to a secure, online “Appointment Hub” where patients can add-to-calendar, intake forms, and check-in steps.
SMS-first design with email fallback maximizes patient engagement.
Automated voice call for landline-only patients.
Additional Details
DATA SECURITY
- Encrypted communication channels
- Consent capture supported for sensitive interactions
- No PHI stored long-term without clinic-approved retention
Data residency
Mikata states that all systems supporting patient data are hosted in Canada.
Data usage
Data is used only for booking, notifications, and delivery of clinical intake information.
Accessibility & Requirements
- SMS-capable phone or email
- Browser access for forms + landing cards
- Internet access required
- No portal login needed
Vendor Information
ABOUT THE VENDOR
Mika AI is a powerful, all-in-one clinical assistant built specifically for Accuro users. It combines patient engagement & ambient AI scribe technology with workflow automations, including bookings, notifications, and forms.
It offers unique SMS-first booking and automated notifications through a chatbot-style dynamic interface, showing patients real-time appointment availability from Accuro. Confirmations, reminders, and clinic instructions sync with Accuro’s scheduler, with no patient sign-up required.
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Interested in using Mika AI Patient Engagement?