alert
All AccuroEMR users are required to upgrade their login before August 31, 2023
ACTIVATE YOUR
ACCURO ONE ID

ATTENTION users who require access to Home Clinic Portal:

Please ensure that you review Steps 4 and 5 to configure your Accuro environment in advance of your transition to Accuro Cloud. This will ensure your clinic retains access to Home Clinic Portal.

Ready to go?
Here's how:

1ACTIVATE YOUR ACCOUNT
Activate your Accuro ONE ID now
This process should be done from a laptop or desktop computer, not a mobile device.

2 SECURE YOUR LOGIN WITH MULTI-FACTOR AUTHENTICATION
While activating your account, we recommend selecting Okta Verify as your second factor if you have access to a smartphone.
3 BOOKMARK ACCURO
Bookmark https://accuro.cloud on all of your work stations. This is where you'll log in to Accuro from now on. Once you activate your Accuro ONE ID, your existing ASP login will be retired in 10 days.
4 CLINIC MANAGERS/SYSTEM ADMINISTRATORS ONLY: CREATE A CDS LINK TO THE HOME CLINIC PORTAL
Click here for instructions on creating a CDS link. This is required once per clinic, not by each individual user.
5 CLINIC MANAGERS/SYSTEM ADMINISTRATORS ONLY: SET UP S: DRIVE FOLDER FOR IMPORTING/EXPORTING PCDE FILES
Click here for instructions on setting up the extract folder in the S: drive. This is required once per clinic, not by each individual user. Congrats, you're done!
Still have questions?
Learn more at our Accuro Cloud Info Session
Transitioning to Accuro Cloud
Attention System Administrators

Attention System Administrators

Accuro Admin Centre, a free feature of Accuro Cloud
Accuro ONE ID FAQs
  1. Visit https://accuro.cloud/upgrade
  2. Enter your existing username and password
  3. Enter your email address
  4. Set up your second factor for Multi-Factor Authentication
  5. You will now login to Accuro here https://accuro.cloud. Bookmark this link on all office workstations.
  6. Ask users in your clinic to start the transition with this step-by-step guide

RECOMMENDED OPTION
If you are comfortable using your smart phone for authentication, Okta Verify is the choice we recommend for you.

To prove your identity with Okta Verify, you can either approve a push notification or enter a one-time code the first time you sign in to Accuro Cloud.

Select iPhone or Android as your device type, then tap the link to Download Okta Verify onto your mobile device. Okta Verify: Android / Apple iOS

  1. Download the application with the above links.
  2. Open the application and select Add Account > Organization > Scan a QR Code.
  3. At the Setup Okta Verify screen, scan the QR Code with your smart phone.
  4. After completing this step, you will see the account added in your Okta Verify app.
  5. Whenever prompted for your Okta Verify code, select Push Notification and approve on your smart phone OR select enter code, open your Okta Verify app and copy the code in the field.

Note: Okta Verify codes are only valid for a limited time. If you get an error when entering your verification code, you may need to return to your MFA app to get a new 6 digit code.

The Security Key or Biometric Authenticator gives you the ability to pick computer authentication options that you might already be using in your clinic. Some common options are:

Windows Hello  

This authentication method uses a biometric (fingerprint, iris scan, or facial recognition) or PIN. It is enabled for all Windows 10 users. Please see Windows Hello Setup for more information.

Touch ID (Apple Devices Only)  

Much like Windows Hello, Touch ID utilizes a fingerprint as a biometric to authenticate your account. Touch ID is only set up for iPhone, iPad, and MacBook Pro. Please see Touch ID Setup for more information.

YubiKey  

This is a physical hardware device (very similar to a USB Stick) and is used as a security token that allows users to add a second authentication factor. Please see yubico.com for more information.

  • You'll log into Accuro throughhttps://accuro.cloud each time you log into Accuro. Don’t forget to bookmark this URL on all of your workstations.
  • Your new Accuro ONE ID, which you’ll create as part of the Cloud transition. Your ONE ID will be your sign-in for AccuroEMR and other QHR products going forward. If you’re a provider using the ACCUROgo companion app, you can use your Accuro ONE ID to log in.
  • Multi-Factor Authentication (MFA) for an extra layer of security.
  • Forgot Password? System Administrator access to Accuro Admin Centre.

Accuro Cloud hosting lets you experience the EMR you trust, with flexibility to do more. Enjoy unlimited data capacity, freedom from server upgrades and maintenance, and access to AccuroEMR from all the places you work.

Learn more
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Forgot Password?

System Administrator access to Accuro Admin Centre.

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Accuro ONE ID

With the Cloud, you’ll use a new, single login for both AccuroEMR and ACCUROgo.

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Multi-Factor Authentication

MFA is like the extra deadbolt on your front door, adding additional protection to ensure that you, and only you, are logging in.

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Mobility

Cloud hosting lets you access AccuroEMR wherever you have internet.

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Efficiency

With no need for local servers or a large IT support team, you get lower costs and more floor space.

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Stability

Accuro provides 24-hour support to maintain consistently reliable server up-times.

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Scalability

The Cloud gives you room to grow, accommodating rapid increases in patient numbers and data demands.

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Security

Your clinic and patient data is protected with automatic backups and updates. And we keep your data stored in Canada.

*Don’t have a smartphone? Click here.
Attention System Administrators

Attention System Administrators

Accuro Admin Centre, a free feature of Accuro Cloud