It’s been a long couple of months for everyone, and many of us are experiencing a little more equilibrium if not a complete return to normal. In this issue we’re discussing how healthcare has changed in light of COVID-19, how those changes are likely to stay with us in the months and years ahead, and what we’re doing to support you on the path to a new normal.

To varying degrees, restrictions across the country are changing and we’re finding new ways to conduct business. Unfettered human contact may still be some months away, but in the meantime we’re adjusting to the reality of life with COVID-19.

For Providers and patients alike, that adjustment has meant getting used to healthcare delivered remotely. The need for social distancing has created an opportunity to discover what’s possible with today’s healthcare technology, and to build trust in its security and reliability. We believe that trust will translate into broader virtual care adoption even as this crisis passes, changing the face of Canadian healthcare, perhaps permanently.

To understand how our customers have been impacted by the pandemic, we spoke to a few physicians who described what virtual care has meant for their practice. You’ll find those conversations shared here, and we hope you’re inspired and encouraged by their experiences. We’re also discussing the importance of patient engagement, why Accuro’s Waitlist function is a gamechanger in dealing with appointment backlogs, and how best to use your EMR in a phased re-opening plan, along with updates on training webinars, new Accuro products, and tips to help you do more in a day.