- Connects to Accuro through the AccuroAPI, syncing patient demographics, scheduling, and appointment data in real time.
- Enables patients to book appointments online based on provider availability, service type, and clinic-defined scheduling rules.
- Automates the full intake workflow: distributes digital forms before visits, collects responses, and routes completed data to the right team.
- Sends automated appointment reminders, confirmations, and follow-up communications via email and SMS.
- Orchestrates operational workflows including referral routing, cancellation handling, waitlist backfill, and task assignment across staff.
- Provides Kemi, an AI copilot, enabling clinic staff to execute multi-step administrative tasks through natural language prompts.
- Delivers operations analytics and real-time dashboards on patient flow, provider utilization, scheduling efficiency, and clinic performance.
- Family practices replacing manual intake and phone-based booking with automated workflows that integrate directly with Accuro.
- Specialist clinics managing complex referral, follow-up, and care coordination workflows across providers and teams.
- High-volume clinics seeking to reduce administrative workload through AI-powered workflow automation.
- Ontario Health Teams requiring cross-organizational patient coordination, queue management, and waitlist operations.
- Walk-in and urgent care clinics needing real-time patient flow visibility, wait time management, and operational analytics.
- Multi-location practices requiring centralized workflow configuration with location-specific customization.
Certifications
SOC 2 Type II audit completed (Atom Assurances, observation period March 2025 to March 2026). PIPEDA and PHIPA compliant. HIPAA-aligned controls.
Encryption
TLS 1.2+ encryption for all data in transit. AES-256 encryption for data at rest.
Authentication
Secure login with email verification, password reset, and two-factor authentication (2FA). Role-based access control (RBAC) for clinic staff.
Logging and Monitoring
Comprehensive audit logging of all user access, data modifications, and system events. Tamper-evident log storage with 1-year retention. Continuous compliance monitoring via Sprinto. 24/7 infrastructure monitoring via Azure.
Privacy Policy
Languages Supported
English. French language support planned for a future release.
Accessibility Compliance
Designed following WCAG 2.1 Level AA principles. Patient-facing interfaces are optimized for screen readers, keyboard navigation, and high-contrast display.
Terms of Use



