Cortico Appointment Reminders help clinics reduce no-shows and stay organized by automatically messaging patients ahead of their scheduled visit. Using the clinic’s Accuro schedule, Cortico sends SMS and email reminders at configurable intervals, allowing patients to confirm or cancel with a single tap.
All patient responses sync back into Accuro in real time, updating appointment statuses and eliminating manual workload for clinic staff. With flexible timing, template customization, and two-way integration, Cortico’s reminder system helps clinics run more efficiently and provide a streamlined patient communication experience.
Note: This capability is part of the Cortico Clinic Tool Suite, which includes online booking, reminders, messaging, and video visits.
- Upcoming appointments sync from Accuro to Cortico.
- Cortico sends reminders via SMS and/or email based on clinic preferences.
- Patients confirm or cancel using a single-tap workflow.
- Cortico updates Accuro automatically with:
- Confirmation
- Cancellation
- Clinic staff see updated statuses directly on their Accuro schedule.
- Clinics aiming to reduce no-shows
- Practices with high appointment volume
- Clinics experiencing staff shortages or high phone volume
- Providers wanting faster visibility into confirmations and cancellations
- Any clinic seeking modern, automated patient communication tools
Certifications:
SOC 2 Type II, PHIPA, PIPEDA, ISO 27001, PIA/TRA in some provinces.
Encryption:
In transit: Yes
At rest: Yes
Authentication / Access Controls:
Staff sign into Cortico with a traditional username and password - 2fa supported
Patients sign in using health card, date of birth, and 2fa.
Logging & Monitoring:
Cortico scrubs and maintains logs of all EMR transactions
Privacy Policy:
https://cortico.health/patient-privacy-policy/ open_in_new
Languages Supported: English, French
Accessibility Compliance: WCAG 2.1 aa
Terms of Use: https://cortico.health/terms-of-service/ open_in_new
(833) 267-8426
