Waive Patient Reminders provides clinics with a customizable, automated system for reminding patients about upcoming appointments. The tool helps reduce no-shows, improve clinic efficiency, and reduce front-desk workload by ensuring patients receive timely notifications based on the clinic’s preferences.
Clinics can customize reminder timing, messaging templates, and communication channels, allowing Waive to adapt to each clinic’s unique workflow. Patient responses are managed through the Waive dashboard, and clinics gain better visibility into attendance without manual follow-up.
Waive’s reminder solution is fully integrated with Accuro, enabling smooth and efficient communication linked directly to the clinic’s existing schedule.
- Waive retrieves upcoming appointment details from Accuro.
- Clinics configure their reminder timing, templates, and contact methods.
- Waive sends automated reminders via SMS, email, or phone.
- Patients receive the message and can confirm or respond (vendor to confirm response workflow).
- Confirmation or response information appears in Waive’s dashboard.
- Vendor to confirm: whether confirmation status updates are written back into the Accuro schedule.
- Clinics looking to reduce no-shows
- Practices wanting to modernize patient communication
- Clinics seeking a customizable reminder system
- High-volume clinics needing reliable automated outreach
- Providers wanting improved visibility into attendance
- Clinics reducing phone calls for appointment confirmations
☑ Appointments (for reminder timing and recipient matching)
☑ Demographics (contact details: phone, email)
☑ Messaging (used to send notices via vendor platform)
Certifications:
- SOC 2 in progress
Languages Supported:
- English - Vendor to confirm French or additional languages.
