Patient Support Workflows

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Published date: April 30, 2026
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Patient Support Workflows
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Marketplace Vendor
integrated with Accuro EMR
Contracting through Vendor
Support through Vendor
Key Features
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Reduce administrative burden - Typical specialists spend $22,000 per year of admin time supporting prior authorizations.
OkRx automates data population and consolidation to drastically reduce this load.

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Faster, more accurate completion - Fewer errors, no outdated forms, and 2-way digital communication prevents lost or duplicate copies.
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Always-current form library - Forms change every 2–3 months; OkRx handles all version management.
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Better patient experience - Faster turnaround on approvals, especially for drugs where delays impact care (e.g., diabetes, weight-loss, rheumatology, GI, dermatology).
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Secure exchange with PSPs and insurers
OkRx can be configured to so that patient data is not sent via email.

Overview

OkRx simplifies and digitizes the complex specialty medication and prior authorization (PA) process for Accuro EMR clinics.

The platform provides a secure, digital forms solution that replaces traditional manual workflows, reducing administrative burden, preventing errors, and ensuring forms are always up to date.

OkRx maintains an active library of 4,000+ specialty medication forms (from an estimated 8,000 in Canada) and enables clinics to start, complete, sign, and submit forms digitally, including insurer-required prior authorizations, enrollment forms, and other PSP (Patient Support Program) documentation.

OkRx is the only Canadian vendor that has successfully consolidated prescribers into a unified PA platform and has been used to submit over 150,000 prior authorization forms.

How it works: 
OkRx integrates directly with Accuro to:
Use cases: 
Additional Details
DATA SECURITY
  • Data Residency: Canada
  • Data handled: Form data, patient demographic matching, medications, labs, diagnoses (only when selected)
  • Role-based access: Physicians and unlimited admin staff; permissions managed by the Clinic’s admin team
  • Compliance: SOCII compliant
  • Security Posture: Fully compliant with PIPEDA and SOC2.
Data retention schedule
Form and user data generated within the application is stored for five years, with the retention period adjustable to meet client requirements.
Encryption standards
All data in transit is encrypted using a minimum of TLS 1.2 with AES-256 encryption, and all data at rest is stored using AES-256 encryption.
Other 

Logging & monitoring details:
All user access and actions within the application are logged, including user logins with associated metadata and any activities involving PHI, such as access, viewing, or data modifications. All application traffic is also logged and monitored to support access control and detect cybersecurity threats.

Certifications:
SOC 2 certification

Vendor Information
ABOUT THE VENDOR
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Our centralized platform lets all stakeholders come together to share information and track progress in real-time to improve access to medications, reduce healthcare administration costs and improve Patient outcomes. Our modern technologies, data analytics and interoperability standards allow OkRx to accelerate the process of submitting, monitoring, and completing Prior Authorization and Enrolment Forms at every touchpoint in in the specialty medication process.
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Interested in using OkRx?
Request Clinic Tool
Request Clinic Tool
Interested in our products?
Contact our sales team to see what’s possible.

* By submitting this form you agree to receive communications from Accuro. You may withdraw your consent at any time. We are committed to protecting your information, which will be used in accordance with the applicable data privacy laws and our privacy policy.