Support to help you thrive
We understand that every practice is unique, and that’s why we offer a tailored experience supported by our team of dedicated experts every step of the way.
We start with onboarding training that’s customized for your clinic type and size. You have access to new-user resources and training webinars to help you work confidently, and your dedicated Practice Consultant open_in_new is always available for workflow analysis, troubleshooting, and all your Accuro questions.
Once you know the basics, there’s a wealth of ongoing training options to choose from. Select topics from our free Accuro Learning Academy open_in_new courses, sign up for free webinars open_in_new and our bi-weekly Tech Tips email, or take your skills to the next level with paid remote training from our Accuro Training Team. And if you don’t see what you need, our custom training option lets you request topic-specific training that we build around you.
No matter your skill level or preferred learning style, we’ve got something to help you get the most out of your EMR.
Live Support
Talk to a real person. Our call centre is staffed by over 100 dedicated EMR Customer Service specialists, ready to help. You can also use our contact form to submit a request and see our response when it’s convenient for you.
Self-Serve Support
Get the answers you need at your own pace. Search our library of articles covering all Accuro features, and troubleshoot issues that other Accuro users have experienced.
Training
We offer free training tools to help you build your EMR proficiency. View feature-specific webinars, read how-to articles, or enroll in a course with the Accuro Learning Academy. You can also book remote training for a fee.
Practice Consultant
When you move to Accuro, a dedicated Practice Consultant is assigned to your clinic. This EMR expert will be available to help analyze your workflows, recommend solutions, and be your go-to resource for all things Accuro.
Let's get started today.