Third Party Hardware

Printers - Standard: Accuro works with any modern laser or inkjet printer that can successfully print from the workstation.

Printers - Label: Accuro works best with the Dymo 550 Turbo or Dymo 550 Label printers. For ASP customers, label printing is not supported on Mac workstations. Label printing does work with Windows workstations (can print from a Mac to a PC where the label printer is connected).

Printers - Prescription: Accuro works best with the Epson T88V Receipt printer. Note that standard printers can be used as prescription printers as well. The receipt printer is an alternative that offers a smaller paper size and continuous paper feed.

Scanners: Accuro works with any scanner as it does not directly connect to the scanner. Rather, Accuro requires the scanner to place the scans into a folder on the network, and Accuro displays the contents of the folder in the Documents section for the user to "File". A recommended scanner is the Fujitsu Scansnap due to its low cost, small size, and ease of use.  Given Documents (Scans and Faxes) can take up the most amount of storage space, please ensure your scanners and faxes are being set to reasonable resolutions. High resolutions can create storage ballooning of up to 100x. (i.e.: reasonable file size is 20-50KB per page, and a high res file can be 2,000KB per page.)

Internet Fax: As an alternate to Fax modems, Accuro connects to an Internet Fax web service called UNITE. This allows all faxing to be run through the Internet and no longer requires you to have a fax line, fax machine, or fax modem. For more information, visit www.unite.ca open_in_new .

Modem Fax: Accuro connects to Windows Fax and Scan to send faxes. A modem is required in a single elected workstation (not the server) which will become the new outgoing fax machine for the clinic. Faxing within Accuro is automatically routed through the modem and the fax status can be viewed directly in Accuro (via Fax Manager) or in Windows Fax and Scan. Incoming faxing is set up by configuring Windows Fax and Scan to save the TIFF fax files to a directory on the network (UNC path). Users then use the Documents section of Accuro to upload from the Directory to the patient chart.
NOTE: Windows Fax and Scan on the workstation must run under a single shared user account so that the status of faxes sent and received can be viewed. Logging in to the fax workstation as another user will not display the faxes as the Fax Console is user-specific.

Accuro recommends a Serial modem over USB modems as they are more reliable when communicating to other fax machines/modems.

Single line fax modem:
US Robotics 5686G open_in_new
Requires a serial port.
DO NOT INSTALL USR DRIVERS, USE MICROSOFT DEFAULT DRIVERS.

All other fax machines should be taken off the same line as the one to be used for Accuro server so no cross-talk or other communication issues can occur on the line preventing either outgoing or incoming faxes.

Swipe Card Readers (currently only available in BC and ON): Accuro supports the Magtek Dynamag card reader (Part Number: 21073062) using encryption levels 1 or 2. Encryption level 3 (also known as Triple DES Encryption) is NOT supported. Other card readers may function with Accuro although we cannot guarantee these will work with Local, ASP, and/or Accuro Cloud systems.

Please confirm with the seller that the card reader has NOT been configured past encryption level 2.

Supported swipe card readers are available from the following re-sellers:

• Barcodes Inc MagTek Credit Card Reader open_in_new
• Direct Dial MagTek Magnetic Stripe Reader open_in_new