Waive AI Document Triage uses artificial intelligence to read, understand, and route incoming clinic documents such as faxes, lab results, consult letters, and imaging reports, reducing one of the most time-consuming administrative tasks faced by clinics.
The AI analyzes the document’s content, identifies what type it is, and applies clinic-defined rules to determine where it should go. This may include assigning it to a specific provider and flagging it for review. The result is a more streamlined, consistent, and accurate document workflow within Accuro.
This tool helps clinics decrease administrative burden, shorten turnaround times, and reduce errors caused by manual document sorting.
- Incoming documents are received or imported into Accuro as usual.
- Waive analyzes the document using AI/NLP to understand its contents.
- Waive classifies the document (e.g., “lab result,” “consult letter,” “imaging report”).
- Based on clinic-defined rules, Waive automatically:
- Routes the document to the correct provider, or leaves it for the staff to review, depending on the document type
- Flags it as urgent (vendor to confirm)
- Labels and categorizes the document based on type (vendor to confirm)
- Staff receive notifications or tasks as needed.
- The document is then managed and completed within Accuro’s standard workflow.
- Clinics with high document volume
- Practices wanting to eliminate manual document sorting
- Clinics where faxes and external reports often bottleneck workflows
- Specialty clinics with complex routing rules (e.g., multiple providers, shared patients)
- Providers wanting faster visibility into urgent or time-sensitive results
- Administrators focused on reducing errors and improving documentation consistency
☑ Documents (incoming faxes, reports, consults, results)
☑ Demographics (for patient matching)
☑ Provider information (routing and assignment)
Certifications:
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- SOC 2
Encryption:
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- In transit: Yes
- At rest: Yes
Languages Supported:
- English
