AutoScribe

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Marketplace Vendor
Integrated with Accuro EMR
Contracting through Vendor
Support through Vendor
Overview
AutoScribe is Mutuo Health's AI-powered clinical documentation tool. It captures clinician-patient conversations in real time and generates structured, editable notes using customizable clinical templates. Through its Accuro integration, AutoScribe imports the provider's appointment list and transfers finalized notes directly into the Accuro chart. The web-based tool can be accessed from a computer, tablet, or smartphone with internet access and a suitable microphone.
How it works: 
  • AutoScribe automatically imports the provider's Accuro appointment list.
  • The clinician starts the visit in AutoScribe on a computer, tablet, or mobile device.
  • AutoScribe captures the conversation and generates a structured note in real time.
  • The clinician follows the note's progress and reviews the generated content.
  • The clinician edits the note or removes sections that are not medically relevant.
  • Once finalized, AutoScribe inserts the structured note directly into the Accuro chart.
Use cases: 
  • Family physicians who want to reduce manual documentation.
  • Specialists who use structured or specialty-specific note formats.
  • Clinicians working in high-volume practices.
  • Providers working across multiple clinic locations.
  • Clinics that want to reduce redundant data entry between AutoScribe and Accuro.
  • Providers seeking a web-based scribe workflow on desktop, tablet, or mobile.
Key Features
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Real-time transcription: Captures clinician-patient conversations and lets the clinician follow the note as it develops during the encounter.
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Accuro appointment import: Automatically imports the provider's Accuro appointment list to support the integrated visit workflow.
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Customizable templates: Includes SOAP and specialty templates, with options to edit templates or request a custom format.
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Multilingual notes: Supports English, French, and additional languages for clinical note generation.
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Structured clinical notes: Generates editable medical notes that clinicians can review, revise, or remove sections from before finalizing.
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Direct Accuro transfer: Inserts a finalized structured note directly into the Accuro chart in a few clicks.
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Template organization: Lets users select templates before or after a visit and mark frequently used templates as favourites or defaults.
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Web-based access and support: Works on computers, tablets, and smartphones with internet access and a suitable microphone. Training and technical support are available.
Additional Details
DATA SECURITY

Privacy by design: Mutuo Health states that sensitive medical data is de-identified before processing and access to stored transcriptions is restricted to authorized users.

Encryption: Mutuo Health states Data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.

Access controls: Mutuo Health lists role-based access control, multi-factor authentication, audit logging, and monitoring.

Compliance: Mutuo Health lists PHIPA, PIPEDA, HIPAA, and SOC 2 Type II among its security and compliance standards.

Data residency
Mutuo Health states that its servers are located in Ontario. Its Accuro integration page states that data remains within Canada.
Accessibility & Other Requirements
  • Web-based application; no software download is required.
  • Accessible from a computer, tablet, or smartphone with internet access and a suitable-quality microphone.
  • English, French, and additional-language note generation are available.
  • The clinician or organization must obtain informed patient consent before each appointment in which AutoScribe is used.
    Vendor Information
    ABOUT THE VENDOR
    AutoScribe is Mutuo Health's AI-powered clinical documentation tool. It captures clinician-patient conversations in real time and generates structured, editable notes using customizable clinical templates. Through its Accuro integration, AutoScribe imports the provider's appointment list and transfers finalized notes directly into the Accuro chart. The web-based tool can be accessed from a computer, tablet, or smartphone with internet access and a suitable microphone.
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