Published date: April 30, 2026
Marketplace Vendor
integrated with Accuro EMR
Contracting through Vendor
Support through Vendor
Key Features
Ambient AI Scribe – Records in-person, virtual, or mobile encounters and generates structured clinical notes.
One-Click “Send to EMR” – Notes can be saved directly into Accuro.
Chart Prep & Pre-Visit Intelligence – Syncs Accuro schedules and chart history to generate concise pre-visit summaries.AI-powered patient intake to capture history, medications, and visit context before the encounter
Mobile & Flexible Recording – Secure audio capture on desktop or mobile, in clinic, telehealth, hospital rounds, or on the go.
Billing & Coding Support – Billing code suggestions aligned with provincial guidelines to support accurate claims.
Accuro Sync – Pulls your patient schedule and relevant past medical records.
Referral Letters, Patient Handouts, Forms – Auto-generates referral letters, sick notes, and provincial forms.
Telemedicine Support – Enables secure recording and documentation for virtual care visits.
Clinical Decision Support – Highlights key chart insights, red flags, and AI-assisted differential considerations.
Team Collaboration & Team-Based Care – Supports shared workflows, task handoffs, and coordinated documentation across care teams.
Overview
Empathia is a Canadian-built AI scribing tool that helps Accuro providers generate complete documentation with far less effort. By recording the clinical encounter, whether in-person, virtual, or mobile, Empathia produces structured SOAP notes, consult letters, and patient handouts that can be reviewed and sent directly into Accuro. Empathia also syncs your Accuro schedule, prepares pre-visit summaries, and supports provincial form generation, making it a flexible solution for family medicine and specialty clinics looking to reduce administrative workload.
How it works:
- Syncs your Accuro schedule and prepares chart summaries.
- Record the encounter (on your desktop or mobile) or telehealth call with the patient.
- Apply a template (if requested).
- Empathia generates a SOAP note and any related documents.
- You review and edit using Smart Tools.
- Click Send to EMR to save the note inside Accuro.
Use cases:
- High-volume family practices needing fast, billing-ready documentation
- Specialists seeking rapid chart prep, red-flag visibility, and high-quality customizable documentations
- Clinics delivering hybrid care (in-person and virtual) with secure, mobile-friendly documentation
- Team-based clinics requiring shared workflows and consistent documentation
- Clinics serving diverse populations needing multilingual patient instructions
Additional Details
DATA SECURITY
- PHIPA/PIPEDA-aligned practices
- Encrypted transmission (vendor to confirm specifics)
- Notes stored only as needed for clinician workflows
- No third-party sharing
- Writeback to Accuro controlled by clinician
Supported Data Types
☑ Audio → transcript → note
☑ SOAP, Consult, Referral, Supplementary note (writeback)
☑ Referral letters (copy/paste or PDF attachment)
☑ Provincial forms (PDF output)
☑ Patient handouts
☐ Intake → Accuro (future integration)
Data residency
Empathia processes and stores clinical information exclusively within Canada, in secure cloud environments that comply with Canadian privacy and health-information requirements (including PIPEDA and applicable provincial health privacy laws).
Data usage
Data is used only to generate clinical documentation. Empathia does not use PHI to train models or share data externally.
Accessibility & Requirements
- Browser-based application
- Optional mobile recording
- Internet connection required
- Microphone-enabled device
- Works on PC and Mac
Vendor Information
ABOUT THE VENDOR
Empathia is an ambient AI scribe and clinical workflow assistant that captures clinical encounters and generates accurate SOAP notes, referral letters, patient handouts, and other documentation. Notes can be reviewed, edited, and sent directly into Accuro. Beyond scribing, Empathia supports chart prep, and AI-powered intake and team collaborations tools to reduce administrative workload.
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Interested in using Empathia?